![]() The tech might also want the make and model of cable modem. The tech will ask you to read the MAC address which is printed on a sticker on the cable modem. Once you get a person on the line, tell him or her that you’re setting up a new cable modem and you’d like him or her to guide you through it. Have a copy of your invoice handy because you’ll likely be prompted for either your Comcast account number or the phone number associated with your account. Their phone number should be on a recent invoice. The cable modem will start up and try to connect to Comcast, but it won’t be able to do so since it’s not yet registered with Comcast. Specifically, plug in the coax cable coming from the wall, then run the ethernet cable from the cable modem directly to your Mac (even if you have a router). Also, unplug the coax cable that connects it to the wall jack and finally, disconnect its power cord. Specifically, unplug the ethernet cable that connects it to your router or Macintosh computer. These instructions are also helpful if you’re replacing a cable modem which has stopped working. Here are instructions on how to set up and register a new cable modem. You recover the cost of this new modem in 9-18 months through eliminating the rental fee. A new cable modem costs between $60-$130 depending upon which model you buy. ![]() ![]() If this is the case, you might want to buy your own cable modem and return the one you are renting. Do you get your Internet service from Comcast? If so, do you know if you’re renting your cable modem or own it out-right? If a Comcast tech set it up then there’s a good chance that you’re paying a monthly rental fee of about $10.
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